All Systems Operational

About This Site

rixCloud provides performance and security to our clients via its intelligent global network. This is the system status for the rixCloud Services.

User Interface ? Operational
90 days ago
99.8 % uptime
Today
rixCloud.com Operational
90 days ago
100.0 % uptime
Today
Managment Portal Operational
90 days ago
99.3 % uptime
Today
Business License Dashboard Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.5 % uptime
Today
Telegram bot Operational
90 days ago
100.0 % uptime
Today
Mail Delivery Operational
90 days ago
100.0 % uptime
Today
Transactional Mail Delivery Service - Postmark Operational
90 days ago
100.0 % uptime
Today
Primary Mail Delivery Service - Mandrill Operational
90 days ago
100.0 % uptime
Today
Relay Service Operational
90 days ago
99.98 % uptime
Today
Standard BGP Endpoints Operational
90 days ago
99.97 % uptime
Today
BGP Endpoints Operational
90 days ago
99.97 % uptime
Today
Premium BGP Endpoints Operational
90 days ago
100.0 % uptime
Today
Optimized Endpoints Operational
90 days ago
100.0 % uptime
Today
Anycast Endpoint Operational
Mithril Anycast Endpoint Operational
Relay Infrastructure Operational
90 days ago
99.91 % uptime
Today
Relay Service Internal API Operational
90 days ago
99.75 % uptime
Today
CN - HK IEPL Operational
90 days ago
99.99 % uptime
Today
Global Anycast with IEPL Operational
Hangzhou, China Operational
Shenzhen, China Operational
Shanghai, China Operational
Dongguan, China Operational
Hong Kong, China Operational
Macao, China Operational
Taiwan, China Operational
Japan Operational
United States Operational
United Kingdom Operational
Singapore Operational
South Korea Operational
Amsterdam, the Netherlands Operational
90 days ago
100.0 % uptime
Today
Datacenter Operational
90 days ago
99.98 % uptime
Today
Telegram DC1 (The British Virgin Islands) Operational
90 days ago
99.96 % uptime
Today
Telegram DC4 (Amsterdam) Operational
90 days ago
100.0 % uptime
Today
Telegram DC5 (Singapore) Operational
90 days ago
99.98 % uptime
Today
3rd-party Service Operational
Cloudflare Hong Kong, Hong Kong - (HKG) Operational
Cloudflare Macau, Macau - (MFM) Operational
Cloudflare Taipei, Taiwan - (TPE) Operational
Cloudflare Osaka, Japan - (KIX) Operational
Cloudflare Tokyo, Japan - (NRT) Operational
Cloudflare Seoul, South Korea - (ICN) Operational
Cloudflare Los Angeles, CA, United States - (LAX) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare Singapore, Singapore - (SIN) Operational
Cloudflare Tallinn, Estonia - (TLL) Operational
Cloudflare Edinburgh, United Kingdom - (EDI) Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare Manchester, United Kingdom - (MAN) Operational
Telegram API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Tickets Waiting Status ?
Fetching
Time to Inbox - Outlook
Fetching
Time to Inbox - Gmail
Fetching
Time to Inbox - Apple
Fetching
Time to Inbox - Yahoo!
Fetching
Time to Inbox - AOL
Fetching
Telegram DC5 Response Time ?
Fetching
Telegram API Response Time ?
Fetching
Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Resolved - This incident has been resolved.
May 27, 13:10 HKT
Monitoring - The host server is Up now. Most endpoints are back online. We're monitoring the fix.

We apologize for the inconvenience.
May 27, 12:33 HKT
Investigating - One of our host servers was down several minutes ago. We're currently investigating this issue. Please switch to Optimized Endpoints(Japan), Hong Kong Premium Endpoint 9/12, South Korea Endpoint 1/2, US BGP Endpoint 2/3, Singapore Endpoint 1/3 for now.
May 27, 12:16 HKT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
Postmortem - Read details
May 23, 17:52 HKT
Resolved - This incident has been resolved.
May 23, 17:40 HKT
Monitoring - All on-site construction has been completed. And we are monitoring network traffic.
May 23, 17:38 HKT
Identified - We have confirmed that the virtualization host has a memory error, and we are replacing the DRAM.
May 23, 17:34 HKT
Investigating - One of our host servers was down. We're investigating the cause. This incident has caused the degraded performance of our network.
May 23, 16:15 HKT
May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.